I purchased this product because I irreparably damaged my last phone by dropping it on a hard floor. I did not have insurance and had to pay an annoying fee to the manufacturer in order to get a replacement. I learned my lesson and chose Otterbox as the case to house my replacement phone because Otterbox has a reputation for being THE industry standard in smartphone protection. Thus far, the case has confirmed why Otterbox has that reputation. The phone looks absolutely wonderful in the case and I have peace of mind to know that the item which is usually the most valuable in my possession at any given time will not be easily damaged due to my carelessness.
Pros: High quality, Durable, screen was easy to install
Almost everyone I talk to on my phone hears themselves echo. Otterbox customer service was wonderful and replaced my case at no charge but I still have the same issue. If I take it off the echo is gone. This is definitely a bad design.
I love the look of the case and protection it provides, but I still have yet to resolve the issue with feedback that people hear when talking to me. I was provided with a replacement from Otterbox with the idea that it would be the most current version and perhaps have fixed the issue. I bought my first case from Amazon. The replacement from Otterbox was exactly the same. I tested it and everyone I talked to said "Hello hello hello" jokingly because of the echo. I tried modifying the first case by drilling the holes for the microphones wider as suggested at a different web site. That seemed to only make the echo delay longer and no eliminate it at all.
I have dropped my phone many many times, and my otter box has saved me a lot of money . my phone never has broken this is a great cover ..and you can not ask for better customer service ..always very NICE AND POLITE... and ready to help to replace my broken cover...THANKS OTTER BOX
This is a very good phone case. I would highly recommend it. It is light, slim, and protects every piece of my phone. It comes in three pieces: A rubber insert that fits snugly around your phone, a hard plastic outer shell that fits around the rubber insert, and a high quality screen protector. It also comes with a microfiber screen cleaner and a small card to push the bubbles out of the screen protector. It is not waterproof but does cover all the holes and plugs in the phone with rubber plugs.
That being said, there is one slight design flaw. Since this case is particularly unique because of the unique phone it is designed to hold, it contains a small design defect on the hilt joining the top of the hard case from the rubber insert. After about 10 months or so, it begins to crack along this seam and eventually will break.
One definite plus is that Otter Box has amazing customer service. They replaced the entire phone case (and the screen protector absolutely free.
Although there is a small design flaw, I must admit that this case has been worth every penny. Living in the rocky mountains, my phone (with this case) has gone up Fourteeners, been dropped off of 6 ft. rocks, fallen out of a mountain bike, fallen off tables countless times, gotten wet, and more.
The silicone and plastic back do not mesh as well as expected, screen cover difficult to put on. Other than these two cons, I cant think of anything. I appreciate the lack of bulk the case has as well as the accessibility to charge port, camera, rear face buttons
I love, love, love this cover. My new LG G2 is the first smartphone I've owned and I didn't think I needed a cover. But the first time I dropped it (it survived), I went online and started researching. OtterBox reviews were consistently good, so I went for it. The cover was very easy to attach -- first the rubber covering, which makes a nice lip around the front for safety in laying down the phone face-first, and then the hard plastic back pops on over the rubber. Both parts of the cover went on easily and fit tightly. All the cut-outs and access areas are perfectly located for this phone - my camera works fine, I have access to back buttons, the plug-in places at the bottom have little "doors," and the speakers are perfectly exposed. It comes with a screen cover too that required some care in placing, but works very well to protect the screen. The OtterBox does add some thickness to the phone and a tiny bit of weight, but I'm amazed at how safe it feels now to really use my phone -- I hadn't realized how cautious I was being before. And now that I've been using it for several weeks, I don't even notice the difference in depth or weight. My phone with the cover attached still slides easily into and out of pockets in clothing or bags, and now the phone is fully protected from scratches or bumps or drops during carrying or transferring. Also, the design of the cover is really nice and it feels good in my hand. I am definitely now an OtterBox loyalist.
This is my second Otter Box, I had my Galaxy in an OB and now have a new LG and immediately got an Otter Box for it. Phones are a big expense and otter box is the way to go to protect it. I just wish Otter Box provided an extra screen cover with the purchase. I have found that is the part that takes a beaten and really shows, so glad it is on the phone protecting the screen, a back up to change it out in a few months would be nice.
This is my second otterbox..I upgraded my phone and my old case would not fit...! week after my new phone was purchased I dropped my new phone off the desk..NO New screen for me..It was protected..Best investment ever...I have more friends who need new phones after one drop.
Pros: High quality, Durable, fashionable colors
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Review 18 for Commuter Series for LG G2
3 / 5
Date:June 20, 2014
3 / 5
3 / 5
1 / 5
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Had the case on the phone for a month now, the case is cracked near the charging port.