I love my past and present Otterbox Defender cases. My only complaint is that on the Blush cases they discolor and look dirty. However, since Otterbox has a guarantee, they have replace both my iPhone and iPad covers without any issue. I just wish they would replace with a different color, so that I do not have to continue to submit them for a claim replacement.
I want to thank you for the simple-ness of the product. It does a great job protecting my Apple products. I have an Otter on all my apple products including I-pads and I-phones. Great Customer support.
I've had this for a year or so how and it's great I like the level of protection and the added mass of it makes it more substantial which I like. The only down side I had was the rubber sleeve stretched out and even teared at one corner but because it was within 11 months or so Otterbox sent me a new case as a replacement as per their warranty which was super easy to fill out so no problems there
I have recommended it to a friend already and would do so again.
Pros: High quality, Durable, replaced the rubber sleeve
I have a otter box on all my devices and I can honestly say , not a scratch ,ding or even a fingerprint on any of them !! The best thing about an otter box is if something does brake on your case there customer service is the best I have ever had to deal with .....
It is simply in a class by itself. It is rugged, durable, and more importantly, it protects your investment. Would you rather buy a new iPad or iPhone again with such astronomical price points, or preserve your original purchase. That wouldn't work for me. I guess to each is own, but the Otterbox is unparalleled. In my opinion, there is currently no other iPad case that can complete with Otterbox, unless they copy the idea. the. Some might even argue that this otter is quite bulky in terms of size, but I can assure you from my very own experience...that this tripled layered protection is the primary reason why it has been so well maintained even after a fall. I welcome you to go try out some of the other unreliable cases on the market, and you will see for your self what I am talking about. My very first iPad case failed to protect my ipad because the case I bought was so poorly constructed that my ipad shattered immediately upon impact. So, as a result, I ended up buying a new one againExperience is the greatest teacher! I will never buy another from any other company unless it's Otterbox. I am so delighted to have made this purchase!
I bought this case after talking with many iPhone customers, I worked Phone Tech Support, Everyone who had an Otter box just raved about it. I was getting an iPad mini and looking for a good case, one that would protect the screen, as a cracked or shattered screen not covered by Apple's warranty. I checked out the Defender case for iPad mini, got it, and have loved it. When I had to do a warranty replacement on the case, It took al of 35 minutes to get a replacement sent.
Pros: High quality, Durable
Cons: hard to remove from case if cleaning is needed
I am thoroughly impressed with my otter box. It has already saved my iPad 20 times over. Well worth the money not only because of the lifetime warranty but the piece of mind that it is protected from my 1yr. old.
Purchased in Dec. 2012 for new iPad mini that was a Christmas gift. The small part that covers where the charger plugs in broke off in October. I was reminded of the warranty & submitted a claim. I was so impressed by the ease of making a claim & how quickly I received a response. Excellent customer service! Husband just got a new iPhone-we bought an Otterbox. They're well worth the cost!
Very rugged but not petite. But that is what I wanted. A bit bulky when married to belt holster so if your a suit and tie person may not fit your style. Otherwise a great product. Heard about screen covers making touch screen lose sensitivity but have not found this to be any issue with mine.
I purchased an iPad mini and the defender case.. The case was having a malfunction at the corners. It was that they had become out of shape and no longer fitting snug.. With no receipt of my purchase called to see if I could purchase the rubber part of the case. Was told it was still under warranty, got a link by email to send a photo and it was replaced! This company is apple like in customer service.
this was a replacement for one i bought earlier this year. a piece of the corner broke off. I called and the customer service agent was great! No hassle,quick and easy replacement! i'm very satisfied with the product and service! I highly recommend this product
Very rugged. We use the ipad mini on construction sites. This case is very heavy duty and can withstand all that a busy new home site thrown at it. The convenient case top puts the whole unit in its protective little cocoon. Its exactly the case we needed, and its not built cheep.